Terms and Conditions
Flashbet Casino terms and conditions. Read our policies on accounts, bonuses, payments, and responsible gaming.
These Terms and Conditions govern your use of Flashbet Casino services. By creating an account or using our platform, you agree to be bound by these terms. Please read them carefully before playing.
Account Registration
Eligibility Requirements
To register an account at Flashbet Casino, you must:
- Be at least 19 years old (18+ in Alberta, Manitoba, and Quebec)
- Be a legal resident of Canada
- Provide accurate personal information during registration
- Maintain only one account per person/household/IP address
- Not be self-excluded from gambling services
Account Verification
Flashbet reserves the right to verify your identity at any time. You may be required to submit:
- Government-issued photo identification
- Proof of address (utility bill, bank statement)
- Proof of payment method ownership
- Source of funds documentation for large transactions
Failure to complete verification within 30 days of request may result in account suspension.
Deposits and Withdrawals
Deposit Terms
| Requirement | Details |
|---|---|
| Minimum Deposit | $20 CAD |
| Maximum Deposit | Varies by method |
| Processing Time | Instant to 30 minutes |
| Currency | Canadian Dollars (CAD) |
Deposits must originate from accounts in your name. Third-party deposits are prohibited and will be returned.
Withdrawal Terms
- Minimum withdrawal: $50 CAD
- Maximum withdrawal: $10,000 per transaction
- Processing time: 24-72 hours depending on method
- Withdrawals processed to the same method used for deposit where possible
Wagering Requirements
Deposited funds must be wagered at least 1x before withdrawal to prevent money laundering. This requirement does not apply to withdrawals of unwagered deposits.
Bonus Terms
General Bonus Conditions
All promotional offers are subject to:
- 35x wagering requirement on bonus amount (unless stated otherwise)
- Maximum bet of $10 while bonus is active
- 30-day validity from bonus activation
- One bonus per person/household/IP address
- Abuse of bonus offers results in forfeiture
Game Contributions
- Slots: 100%
- Scratch Cards: 100%
- Video Poker: 25%
- Table Games: 10%
- Live Casino: 5%
Bonus Forfeiture
Bonuses may be voided if:
- Wagering requirement not met within validity period
- Maximum bet exceeded during wagering
- Irregular play patterns detected
- Multiple accounts identified
- Restricted games played with bonus funds
Prohibited Activities
The following activities are strictly prohibited:
- Operating multiple accounts
- Using automated software or bots
- Exploiting technical errors or bugs
- Colluding with other players
- Money laundering or fraudulent activity
- Chargebacks without legitimate dispute
- Providing false information
Violation of these terms results in immediate account termination and forfeiture of funds.
Responsible Gaming
Available Tools
Flashbet provides responsible gambling features including:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time reminders
- Cooling-off periods (24 hours to 6 weeks)
- Self-exclusion (6 months to permanent)
Problem Gambling Resources
If gambling becomes problematic, contact:
- Canadian Problem Gambling Helpline: 1-866-531-2600
- Flashbet Support: support@flashbet.ca
- ConnexOntario: 1-866-531-2600
- Gamblers Anonymous: ga.org
Limitation of Liability
Flashbet Casino shall not be liable for:
- Losses arising from technical failures beyond our control
- Decisions made based on game outcomes
- Unauthorized account access due to user negligence
- Service interruptions for maintenance or updates
- Actions of third-party payment providers
Maximum liability is limited to the balance in your account at the time of incident.
Dispute Resolution
Disputes should first be directed to support@flashbet.ca. If resolution cannot be reached, matters may be escalated to the licensing authority. By accepting these terms, you agree to arbitration as the final resolution method.
Amendments
Flashbet reserves the right to modify these terms at any time. Material changes will be communicated via email and posted on the website. Continued use after notification constitutes acceptance of updated terms.
Contact Information
For questions regarding these terms:
- Email: support@flashbet.ca
- Live Chat: Available 24/7
- Response Time: Within 24 hours
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